Speaker · Coach · Operator
Helping teams through change, from the inside.
Change is personal. I spend my time with the people living through it: on stage, on the podcast, and inside the teams doing the work.
2012
Living and working in Asia since
PR
Thai permanent resident
34
Long-form conversations recorded
22
Countries visited
What I stand for
Human connection is everything.
Listen before you lead
The people doing the work usually know where the plan breaks. Ask them first, and actually hear the answer.
Honest beats polished
The real issue is usually the one nobody says out loud. A straight conversation does more than a perfect slide.
Curiosity over credentials
Skills can be taught. Willingness to learn can’t. The people who go furthest are still asking questions and still open to being wrong.
Get in the same room
Some conversations don’t happen on a screen. Time away together, in person and offline, is often where a team resets.
Where I help
What teams are facing right now.
Each one can be a talk, a coaching engagement, or a full change program.
01
AI adoption that sticks
Most teams have the tools. Few have changed how they work. Getting people to actually use AI is a people problem first.
02
Leading through uncertainty
Tighter budgets, shifting priorities, nervous teams. How leaders keep people steady, honest and moving.
03
Making change stick
A new market, a new owner, a new way of working. Why good plans stall in the day to day, and the habits that make them hold.
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04
Trust is the advantage
When every option looks the same, people choose who they trust. How teams earn it with customers and partners.
05
Leading across cultures
The gap between what’s said and what’s meant. Working well across Western and Asian expectations.
06
Handing over the keys
A new generation, a new owner, a new leader. Passing on a business without losing what made it work.
How I help
Three ways to work together.
Any of the topics above, from one room to a whole organisation.
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1
Speaking
Speak to your people
Keynotes and talks that get a room talking honestly about what’s really in the way.
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2
Coaching
Coach you or your team
One to one with executives and owners, or with a leadership team. Straight conversations, real decisions.
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3
Change
Lead the transformation
When the change is bigger than a conversation, we work inside the business until the new way holds.
The company I keep
Learning from the best.
Founders, executives and operators I’ve interviewed, learned from, and stayed close to. The best ideas I share started as their hard-won lessons.
Chokdee Wisansing
Former COO and CPO, KFC, AWC, Central Group
What I learned
Nardrerdee Arj-harnwongse
Former CPO, dtac, Lotus’s and AWC
What I learned
Benjamin Hart
Managing Director, Integrity Legal
What I learned
Bertrand Theaud
Founder, Statrys
What I learned
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A former KFC, AWC and Central Group executive. We talked about localising global systems and building lean, trusted teams in Thailand.
What I learned
- The global to local playbook: keep world-class systems, adapt the product to local habits.
- The 3 S framework of scaling: strategy, system and structure, so no one person is bigger than the organisation.
- Demystifying Thai time: build a culture of punctuality and accountability without clashing with local norms.
Thirty years leading people through acquisitions, decline, digital disruption and COVID, at Lotus, Tesco Lotus, Nokia, Unilever, dtac and AWC.
What I learned
- After the Tesco acquisition, Lotus staff were told they were bought because they were good, and almost nothing changed in year one.
- At dtac, an anonymous internal app with a 48-hour reply rule for every C-level leader showed how people really felt.
- Can Thai teams take direct feedback? The question foreign leaders ask her most.
An American lawyer who became Thai, and has spent his career helping foreigners through Thai bureaucracy.
What I learned
- The hidden sunk costs of talent: work permits, Thai staff ratios and early burnout shrink the runway.
- The US Treaty of Amity advantage for American founders.
- The thinking backwards framework: structure today for the audits and applications of tomorrow.
A former lawyer who founded Statrys, a payments platform for SMEs, and chose Bangkok to help run it.
What I learned
- Hire for mindset over experience, then train people into the way you work.
- Clear boundaries, like fixed working hours, help both productivity and culture.
- Physical offices keep teams out of information silos.
Built a business in Thailand that still runs without him.
What I learned
- Hire for challenge and fit, not prestige resumes.
- Turn interviews into two-way evaluations with a team sit-in.
- Compete with big brands by offering what they cannot.
Five years leading Ascot International in Bangkok, after a career across Australia, Korea, China and Thailand.
What I learned
- Start with your family’s journey, not the school list.
- Work backwards from university.
- Bilingual schools reward a long commitment.
Built one of Thailand’s most trusted motorcycle service businesses, starting during COVID.
What I learned
- Give honest timelines, even when they’re longer.
- Own your mistakes, even the expensive ones.
- Hire for grit and willingness to stay, over raw skill.
Works with location-independent entrepreneurs on company structure and tax.
What I learned
- Residency and tax residency are different things.
- A US LLC suits most virtual businesses.
- Cut your ties before you leave a high-tax state.
“Scott is not just a great leader but also a mentor who genuinely cares about our development.”